| | Subcategories | Video Capture & Editing Devices | | |
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Diamond VC500 One Touch Video Capture Device | 
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| Brand: Diamond Multimedia
Category: CE
List Price: $39.99
Buy New: $32.34
You Save: $7.65 (19%)
Rating:  98 reviews
Sales Rank: 96
Media: Electronics
Memorabilia: No
Operating System: Microsoft Windows XP SP2, Microsoft Windows Vista, Microsoft Windows XP Media Center Edition
Shipping Weight (lbs): 3
Dimensions (in): 10.5 x 2.8 x 8.5
Warranty: limited warranty, 12 months parts, 12 months labor
MPN: VC500
Model: VC500
UPC: 757448005080
EAN: 0757448005080
ASIN: B000VM60I8
Availability: Usually ships in 1-2 business days
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| Features:
| • | Easy to Use Capture by the Touch of One Button | | • | Capture Video from Almost Any Video Source | | • | Preserve Your VHS tapes with One Touch | | • | Ulead Video Studio SE software Included | | • | Software included to burn Videos to DVD/VCD |
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| Editorial Reviews:
Product Description
Capture videos with the touch of a button with the One Touch Video Capture VC500. The VC500 can capture video and audio from almost any video device, such as VCR, camcorder, DVD player, or any device supporting video output through an S-Video or composite RCA connection.
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| Customer Reviews: Read 93 more reviews...
 Only works properly with PAL, horrible customer support January 9, 2009
D. Nielson (Flowood, MS)
1 out of 1 found this review helpful
I bought this device a couple of months ago for the purpose of copying my many VHS tapes, both NTSC and PAL. What I quickly noticed was that the device worked perfectly well with PAL tapes, but whenever tried to record NTSC tapes the recordings would come out in black and white. I did fiddle with the various settings to see if the problem was there, but nothing worked. Yes, I did switch between PAL and NTSC recording modes too.
Reaching Diamond tech support was a royal pain. First, there was no apparent phone support listed at their support page, so I had to register and submit a support request through their website. Two weeks on, I had still not received any sort of contact from the support people, so I went to their website. This time I managed to find their support phone number, cleverly hidden under the Corporate Info section, nowhere near the support pages. After waiting for about 20 minutes on hold I finally got to speak to someone. He told me he couldn't resolve my issue, but that he would talk to the head engineer of the tech department and get back to me. Fast forward another two weeks, and still no contact. I once again call, speak to the same technician, and he tells me the same story all over again. I finally gave up and now some 2.5 months since I bought the device I still have not been contacted by Diamond's support.
I had absolutely no problems installing the drivers and software on my Windows Vista Ultimate (32-bit) PC. The only issue I have run into is when I start up the device my color scheme reverts to Vista Basic because the program doesn't support that of Vista Ultimate.
In conclusion, this device creates high quality recordings, both video and sound wise. If you want a way to get your PAL tapes onto your PC, this is a great option, but don't hold your breath for NTSC. If you ever need to contact tech support, you would be better off asking the monkeys at your local zoo.
 One Touch Video Capture January 6, 2009
Constance L. Peterson (South West Minnesota)
This works very well and very easily. You plug it into the computer, you plug it into the vcr. When you open the program and then turn the vcr on, it works. Very simple and very well done.
 Great value... works well (once you install the latest drivers) January 6, 2009
Jason A. Blum (Springfield, MO United States)
2 out of 2 found this review helpful
I was actually a little skeptical about this product because of the low price. I was willing to spend more for a good product and wasn't necessarily concerned about the cost... so it took a bit of a leap of faith to go with such an inexpensive item.
When I first installed it, I found that the captures were proportioned very badly... as if I had zoomed way in, chopping off large parts of the image. If I captured video of a man standing, for example, I only saw him from the waist up, losing half of the original image.
After installing updated Vista drivers from the company's website however, this problem was completely resolved, and I haven't had any troubles whatsoever.
I've been copying all of my old VHS tapes to DVD in order to preserve them. I use this product to capture the videos, and I haven't been disappointed at all.
Does what I needed it to do January 6, 2009
Kurt Enkemann (Detroit, MI)
1 out of 1 found this review helpful
This product was a really cheap and really good way to convert tapes to DVD. I had some issues figuring out the exact file type and space requirement needed on my laptop, but i got it all figured out. Just FYI, I used MPEG since it's smaller and was easier to burn onto DVD.
Good Value, Good Performer For Vista January 2, 2009
Philip Wiesing (Michigan)
2 out of 2 found this review helpful
I've been looking for a "cheap" way to get some 17 year-old VHS home videos onto DVD's when I saw this on sale. Given the price,and the complete lack of any detailed specifications for the device, I expected the worst, but got something much better.
Installation of the drivers was quick and painless on my Vista machine (AMD 64 X2 Dual Core 3800+ 2.0Ghz, 3GB Ram, Vista 32 Home Premium SP1, NVIDIA GeForce 6150SE) and the 'One-Touch' software worked perfectly. I hooked up my 18-year-old VHS camcorder to the RCA jacks and was immediately rewarded with a live video picture.
The "One-Touch Video Capture" software is not compatible with the Vista "Aero" desktop, so Vista turns that off while the software is running. When you exit the program, everything snaps back to normal. Hardly a problem, but it did give me a scare when I first turned it on, the screen flickered and the compatibility warning message popped up.
The VC500 offers 8 recording formats, 6 video and 2 audio. They are cryptically identified as DVD, SVCD, VCD, MPG4, AVI, WMV, WMA, and MP3, the last two being the audio formats. I have sucessfully captured video from the VCR using the DVD and VCD formats. The DVD output is MPEG-2 720x480 at a respectable (but not exceptional) 6500kb/s video bit rate and the VCD output is MPEG-1 352x240 at 1150kb/s. I haven't tried the other available formats, since these two are perfectly acceptable for my current purposes.
I didn't bother loading the Ulead VideoStudio 10SE that came in the box for 2 reasons. First, there's a suspicious lack of information on what exactly is different between the stand-alone software that they charge $99 for and the crippled "SE" version that they package with other manufacturer's products. Second, there was every indication that the version 10 was written with XP in mind, so getting any kind of support for Vista was doubtful. There is a "Vista Update" for VisualStudio 10 on the Ulead/Corel website, but whether this would be compatible with the SE version wasn't clear. Also, the box the VC500 came in declares Vista compatibility, but the Readme file on the Ulead disk is copyrighted March 2006 and has no mention of Vista.
I've been able to produce my DVD's using the Windows Movie Maker and DVD Maker in Vista, so I have no need for the Ulead software. That aside, I would recommend the Diamond One-Touch for quick and easy video capture and I'm very pleased with the ease of use and the quality of the resulting files.
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